Política de reembolso

Refund and Return Policy

We want you to feel confident shopping with KORVYNT. If you are not satisfied with your purchase, you may request a return within 30 days after your order is delivered.

Return Eligibility

To qualify for a return:

  • The request must be submitted within 30 days of delivery.

  • The product must be unused, unworn and in its original condition.

  • All accessories, packaging, manuals and labels must be included.

  • You must provide your order number and proof of purchase.

Fitness accessories showing signs of use, sweat, odor, damage, alteration or improper handling cannot be returned for hygiene and safety reasons.

Damaged, Defective or Incorrect Products

Please inspect your order immediately after delivery. If an item arrives damaged, defective or different from what you ordered, contact us within 7 days of delivery.

Include clear photographs or video showing the product, packaging and shipping label. After reviewing the claim, we may offer a replacement or a full refund at no additional cost.

Return Shipping

Customers are responsible for return shipping costs when returning an item because of personal preference, an incorrect size or color selection, or a change of mind.

KORVYNT will cover reasonable return shipping costs when we confirm that the product arrived damaged, defective or incorrect.

We strongly recommend using a trackable shipping service. KORVYNT is not responsible for returns lost during transit.

Refunds

After receiving and inspecting the returned product, we will notify you whether the refund has been approved.

Approved refunds will be returned to the original payment method within 10 business days. Your bank or credit card provider may require additional processing time.

Original shipping charges are non-refundable unless the order was damaged, defective, incorrect, canceled before shipment, or otherwise required by law.

If more than 15 business days have passed since your refund was approved, contact us at [SUPPORT EMAIL].

Order Cancellations

Contact us as soon as possible if you need to cancel or change an order. We cannot guarantee cancellation after the order has entered processing or has been transferred to our fulfillment partner.

If an order is canceled before shipment, the full amount paid will be refunded to the original payment method.

Shipping Delays and Undelivered Orders

Orders generally require the processing and delivery times displayed on our Shipping Policy or checkout page.

If we cannot ship your order within the promised period, we will notify you and provide the option to accept the delay or cancel the unshipped order for a full refund.

If tracking shows the package as delivered but you cannot locate it, contact the carrier first and then contact us for assistance.

Exchanges

The fastest way to obtain a different product, color or configuration is to return the eligible item and place a new order after the return is approved.

Non-Returnable Items

The following items cannot be returned:

  • Used, worn, damaged or altered products

  • Products showing signs of sweat, odor or improper handling

  • Gift cards

  • Personalized or custom-made products

  • Clearance or final-sale items when clearly identified before purchase

  • Products returned without authorization

  • Items prohibited from return by applicable health or safety regulations

European Union Customers

Customers located in the European Union may have a statutory right to cancel an eligible online purchase within 14 days after delivery. Nothing in this policy limits any mandatory consumer rights provided by applicable law.

Contact

For questions regarding returns, cancellations or refunds, contact:

KORVYNT Customer Support
Email: business@jmilli.us

We reserve the right to update this policy. The version published on our website at the time of purchase will apply to your order.