Shipping Policy

Thank you for shopping with KORVYNT. This Shipping Policy explains our order processing, estimated delivery times, tracking and shipping procedures.

Order Processing

Orders are generally processed within 1–3 business days after payment is confirmed.

Business days are Monday through Friday, excluding federal holidays. Orders placed during weekends or holidays begin processing on the next business day.

During holidays, promotions or periods of unusually high demand, processing may require additional time.

Estimated Delivery Time

Standard delivery generally takes approximately 7–15 business days after the order has been processed and shipped.

The estimated total time from purchase to delivery is normally 8–18 business days.

Delivery estimates are not guarantees. Weather, carrier disruptions, customs procedures, holidays, incorrect addresses and other circumstances outside our direct control may affect delivery times.

Shipping Rates

Available shipping methods and charges are displayed during checkout before payment is completed.

Promotional or free shipping offers apply only when clearly displayed on our website or during checkout.

Fulfillment Locations

KORVYNT works with third-party fulfillment partners. Depending on product availability and the delivery destination, orders may ship from different domestic or international fulfillment centers.

The shipping origin shown in tracking information or on a package may differ from our business address.

Multiple Shipments

Orders containing multiple products may arrive in separate packages and on different dates. When available, separate tracking information will be provided for each shipment.

You will not be charged additional shipping fees because we divided an order into multiple packages.

Order Tracking

When your order ships, you will receive a confirmation email containing a tracking number or tracking link.

Tracking information may require 48–72 hours to begin displaying movement after the carrier receives the package.

Customers can also review shipping updates through their Shopify order-status page.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address during checkout.

Contact us immediately at [SUPPORT EMAIL] if you need to correct an address. We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.

If an order is returned because of an incorrect address, missing apartment number, refusal or failure to collect the package, the customer may be responsible for reshipping costs.

We cannot redirect packages after they have been transferred to the carrier.

Shipping Delays

If we cannot ship your order within the time promised, we will notify you and provide a revised estimate. You will have the option to accept the delay or cancel the unshipped order for a full refund to the original payment method.

Temporary delays caused by the carrier after shipment do not automatically qualify an order for a refund, but we will assist with tracking and carrier claims.

Lost Packages

Contact us at [SUPPORT EMAIL] if:

• Tracking has not updated for 10 consecutive business days;

• The estimated delivery period has passed; or

• Your order has not arrived within 30 days after shipment.

We will investigate the shipment with the carrier or fulfillment partner. If the package is confirmed lost, we will provide an appropriate replacement or refund.

Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot find it:

1. Confirm the shipping address on your order.

2. Check entrances, mailboxes, parcel lockers and other secure delivery areas.

3. Ask household members, neighbors or building management.

4. Contact the carrier using the tracking number.

5. Contact KORVYNT if the package remains missing.

We will assist with the investigation, but a carrier’s delivery confirmation may be considered evidence that the order was delivered.

Damaged Packages

If an order arrives damaged, photograph the shipping box, label and product before discarding any packaging. Contact us within 7 days of delivery at [SUPPORT EMAIL].

Claims submitted without photographs or after the packaging has been discarded may be more difficult to approve.

International Orders

International shipping availability is determined during checkout.

Customers are responsible for any customs duties, import taxes, brokerage charges or other government fees imposed by the destination country unless checkout clearly states otherwise.

Customs processing may extend the estimated delivery period. KORVYNT cannot control or predict customs delays or local government fees.

Order Changes and Cancellations

Contact us as soon as possible to request a cancellation or order change. We cannot guarantee changes after an order has entered processing or been transferred to our fulfillment partner.

Orders that have already shipped cannot be canceled and must be handled according to our Refund and Return Policy.

Contact Us

For shipping questions or assistance with an order, contact:

KORVYNT Customer Support
Email: business@jmilli.us

Please include your full name and order number so we can assist you efficiently.

Nothing in this policy limits any mandatory consumer rights provided by applicable law.